Privacy Policy

This is an English translation for reference. The Japanese version prevails.

LOT Inc. (the “Company”) handles personal information collected through this website “AIX” and through our business activities in accordance with the following policy.

1. Information we collect

The Company may collect the following information.

Information entered via the inquiry form (company / organisation name, name, email address, phone number, inquiry content)
Information entrusted during consultations, meetings and contracts (job title, work content, internal materials, etc.)
Access logs recorded by the server when you browse this site (IP address, browser type, date and time of access, referring page, etc.)

2. Purposes of use

Collected information is used within the scope of the following purposes.

Responding to inquiries, confirming content, scheduling and other communication
Providing AI implementation support, AI agent development, training and other Company services, and improving their quality
Executing, performing, invoicing and related administration of contracts
Informing you of Company seminars, materials and case studies (we will stop upon request)
Safe operation of this site, detection of unauthorised access and automated submissions, and understanding and improving usage

3. Provision to third parties

The Company will not provide personal information to third parties without the consent of the individual, except in the following cases.

When required by law
When necessary to protect the life, body or property of a person and it is difficult to obtain the person's consent
When cooperation with a national or local government body is necessary and obtaining consent would be likely to impede the performance of the relevant duties

4. Outsourcing and use of external services

The Company may outsource part of its operations to external contractors or use external services. Inquiry form submissions reach the Company via external email, chat or form-reception services used for business communication. We require appropriate management from these contractors and service providers based on contracts and terms of service.

When we input entrusted information into external tools such as generative AI services for processing, we agree the scope of handling with the client in advance and act within that scope.

5. Security management

To prevent leakage, loss or damage of personal information, the Company implements reasonable security measures, including access rights management, communications encryption and storage location restrictions.

6. Requests for disclosure, correction or suspension of use

When the individual requests disclosure, correction, addition, deletion, suspension of use, erasure or cessation of provision to third parties of personal information we hold, we will verify the identity of the requester and respond in accordance with applicable law. Please submit requests via the contact form.

7. Use of cookies and similar technologies

This site may use cookies and similar technologies to optimise display and for safe operation. They are not used to identify individual visitors. You may disable cookies in your browser settings, though some features may not work correctly if you do. If an access analytics tool is introduced, this policy will be updated accordingly.

8. Compliance with law and revision of this policy

The Company complies with the Act on the Protection of Personal Information and other relevant laws and guidelines. This policy may be revised in response to changes in legislation or business content; revised content takes effect from the time it is posted on this page.

9. Company information and contact

Company name: LOT Inc.
Representative: Masahiro Akita
Contact: Contact form

Established: 13 May 2025